Bookings
Questions about booking, payment, invoices and cancellations.
View questions →Bookings & Payments
Questions about deposits, online payment, invoices, cancellation and rescheduling.
View questions →Certificates
Questions about certificates, completion records and learner documents.
View questions →Construction & CSCS
Questions about CITB test preparation and CSCS card application steps.
View questions →Corporate Training
Questions for employers booking multiple learners or bespoke workplace delivery.
View questions →Courses
Questions about course content, entry requirements and delivery.
View questions →Payments
Questions about deposits, online payments and invoices.
View questions →SIA Licensing
Questions about SIA course routes, licences and first aid prerequisites.
View questions →Student Portal
Questions about learner documents, induction tasks, ACT modules and assessments.
View questions →What can I do inside the Student Portal?Student Portal
Learners can view bookings, training history, certificates, documents, upcoming sessions and support links from one secure area.
What must learners complete in the student induction portal?Student Portal
Learners may need to upload ID, upload prerequisite certificates, complete English and Maths baseline assessments, complete pre-course workbooks, and upload ACT Awareness or ACT Security certificates where required.