Bookings
Questions about booking, payment, invoices and cancellations.
View questions →Bookings & Payments
Questions about deposits, online payment, invoices, cancellation and rescheduling.
View questions →Certificates
Questions about certificates, completion records and learner documents.
View questions →Construction & CSCS
Questions about CITB test preparation and CSCS card application steps.
View questions →Corporate Training
Questions for employers booking multiple learners or bespoke workplace delivery.
View questions →Courses
Questions about course content, entry requirements and delivery.
View questions →Payments
Questions about deposits, online payments and invoices.
View questions →SIA Licensing
Questions about SIA course routes, licences and first aid prerequisites.
View questions →Student Portal
Questions about learner documents, induction tasks, ACT modules and assessments.
View questions →Can I pay a deposit instead of the full fee?Payments
Where a deposit amount is saved against the course, the booking form will show a deposit option. If no deposit is configured, the option is not displayed.
Do you support invoice requests?Payments
Yes. The booking form can save invoice-based booking requests. The training team will review the request and follow up with the next step.