Level 3 Delivering Conflict Management Training

The Level 3 Delivering Conflict Management course is an accredited qualification which has been developed to meet the requirements of trainers who wish to deliver scenario-based conflict management training.

It is suitable for delivery across a wide range of sectors and is of particular benefit to those delivering training in a customer-facing role. It also meets the requirements of the Security Industry Authority for those delivering the licence to practice qualifications which include scenario-based conflict management training, for example, door supervisors and other frontline staff.